sp1nner January 2016 I want to try and check your plugin but when I am trying to login as “Technical Support Agent” the password or username is not working anymore. Can I ask for the updated log ...

dragonsflight January 2026 I’m running version 1.4.2 and am having lots of issues with it. We thought we had installed the best, but can’t solve ongoing problems. First, every ticket is dup ...

Elgunk January 2016 Hello, I was going to buy it but you said new version is coming. When do you think it will come out? SHould I wait new version or I will be able to update easily from WP dashboard? ...

Philoveracity_Design January 2016 Do you have an answer to my previous question? CSSJockey January 2016 Hi, I’ve replied to your comments. Do let me know if you have any more questions.

Philoveracity_Design January 2016 PRE SALES QUESTION #2: It appears that this plugin has not been updated as compatible with WordPress 4.4 The new version of WordPress that was released on December ...

ericho09 January 2016 I got “The uploaded file exceeds the upload_max_filesize directive in php.ini.” when I upload for my own theme or any plugins such as “Quform” and “UserPro”. How do I test my the ...

Philoveracity_Design   Pre-Sales Question: Your app looks very nice but how can I be sure that one day you will not discontinue support and abandon this altogether? CSSJockey January 2016 Hi, We ...

dtommy79 January 2016 Any chance you’ll add support for easy digital downloads? CSSJockey January 2016 Hi, we are in process of re-writing this plugin. We will consider this for sure as this has b ...

phatmano February 2016 I see you are also the author of Paid Content Packages Subscriptions. How does SupportEzzy Ticket System work with Paid Content Packages Subscriptions? Do they integrate at all? ...

simplyd February 2016 trying to setup email piping… but getting the error: Could not connect to IMAP server, please check and try again. Can’t connect to xxxxxxxxx,993: Connection timed out i tri ...