Issue with the Angular

rezolution

December 2015

Ive created 2 support tickets on your site and still not had any response for over a month.

We have a big issue with the Angular.js that we cannot resolve.

When a ticket is submitted, the page refresh takes over 30 seconds. Users are not aware that the ticket has been submitted so continually click.

Why is the refresh taking so long -? And – why is my support taking so long?

Ticket ID: Z9VHIM638A1828

Please help asap.

rezolution

December 2015

Still nothing.

CSSJockey

December 2015

Hello, please check your email or login to our support portal, we replied to your ticket 7 days ago and awaiting your response.

rezolution

Installed your new version.

When submitting, the buttons are disabled, yes – but it doesn’t redirect. It just hangs.

You have to manually click open tickets to see the ticket listed.

Disabling the submit buttons only fixed half the issue. The non-redirection still exists.

Please advise.

rezolution

December 2015

Really want this plugin to work properly, but the Ajax is killing me. Has anyone else managed to workaround the issue with no redirection after the ticket is submitted?

CSSJockey

December 2015

Hi, This seems to be working on our end and we don’t have any other tickets open for this issue as of now.

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