DJNume
November 2016
Is it possible to have conditional questions for the form. Lets say the person picks option A for the support, I want it to display Question #1. If he picks B for support, Question #2 is displayed instead.
Also, is there a front-end admin page – so I don’t have to give support ticket agents access to the admin panel?
cjrupak
November 2016
- Conditional dropdowns are not available in this version.
- Agents does not need to access the admin area to manage tickets, they can manage everything related to a ticket via front-end like replying, uploading and downloading files, etc..
The only case i think we would need to access the admin area if they want to change something in their profile as user management like login and registration, etc.. is not managed by our plugin.
admin