kempoist November 2016 Pre-buy questions. 1) Is it possible to appoint a task manager manually? 2) Is it possible to make so that the manager did not see the administrator tickets or other manager ...

prg November 2016 A pre-sales question if I may. Is it possible to set a tiered ticketing system with payment? Perhaps Free or Premium with different response times between the two? CSSJockey November ...

nouredin  November 2016 I’m wondering if I can create a new ticket in php code and fill it with specific data. cjrupak November 2016 Can you give us a example on how you are planning to do that. `  ...

m2farma November 2016 Hello, could you tell us when will next version be avaiable? CSSJockey November 2016 Hi, its taking time, will try to release the new version this month.

webks  November 2016 Hello, please tell to the ticket: BIGYU5K58A3256 From 4 days 0 contact. cjrupak November 2016 It has been replied.

sam6onzalez  October 2016 Pre-buy question. Are you able to create custom fields for the tickets? CSSJockey    October 2016 Yes, you can. Please try the demo at http://cssjockey.net sam6onzalez Oct ...

Bioethics November 2016 It won’t install. It triggers “The package could not be installed. No valid plugins were found. Plugin install failed.” error. What gives? Bioethics November 2016 figured that ...

galaxy5 November 2016 Prepurchase question: With email piping can we use our own custom SMTP like mailgun instead of our the server, I don’t want our original IP address leaking out. CSSJockey   ...

milo75 November 2016 Great job on the support system chaps. One suggestion; When you log in, instead of having a blank page maybe it can redirect you to your open tickets. Saves a click and it looks ...

Bioethics  November 2016 Is your demo system broken? I’ve created demo at http://cssjockey.net/demo/gyy3ywx0a8 , but it doesn’t work.