zconsulting     February 2017   Is it compatible with WPML ?   cjrupak  February 2017   It is translation ready but we haven’t tested it with WMPL. You can test it with WMPL by creat ...

m2farma     February 2017   When will we get the rebuilt new version?   cjrupak     February 2017   Well, it should have been out by now but it’s taking really long than expecte ...

joefriday February 2017 Pre sale question? Will this plugin allow me to use custom statuses for ticket updates? also will each client automatically be notified of ticket updates? Cjrupak  February ...

jcev January 2016 Hi, I purchased the plugin and i am having problems setting it up. When a ticket is submitted the submitter gets an email alert that it has been submitted, but us the ones assigned ...

tedjoliman February 2017   Support, I have posted an urgent matter on your CSSJockey Support site, but I have not receive any response. Please advise.   tedjoliman February 2017   Let ...

RobMason     February 2017   Hi, what’s the best way to remove the ‘Subject’ field from the new ticket form?   cjrupak     February 2017   The best and easiest way would be to hide it ...

Soulfly999 January 2017 so it is possible to use this only with email adresses? Our user send us an email with the contact formular (formcraft) to a specific adress und then you could receive and ...

mara99 January 2017 Can all tickets, on the left side bar be hidden from the client, except the one that is created by the client himself? By ‘Woocommerce’ integration do you actually mean that the ...

emanuel217  January 2017   Why isn’t the demo site working in Internet Explorer (latest version) after logging in? Will I have the same problem if I buy the script?   cjrupak January 2017 &n ...

BigBadBarry January 2017   1: Can the the customer have multiple profiles?: i.e. one of my customers wants their manager to be able to see all support tickets their staff have raised to my ...